Customer Care

We founded Rivet Moore with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values and we know that the better our service, the more customer loyalty we enjoy. Our store policies are detailed below. Please have a look at them and contact us if you want to learn more.

Return/ Exchange policy

We do not provide cash refunds. We will accept exchanges within 7 days of the original purchase date with a valid receipt and all tags attached. All items must be unworn, unaltered, and unwashed. The following items are considered "final sale" and "Rivet Swim" cannot be exchanged or refunded. 

 

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/rivet-moore/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/rivet-moore/privacy_policy).